The impact of rapid technological change in a competitive global market is reaching small and medium-sized enterprises (SME) at an increasing rate; digitalization increases the interconnectedness among manufacturers, products and customers. Within this context, SME need to improve both their business processes and their technological capabilities in order to achieve internal and external sustainability goals, to be successful in the marketplace and to meet customer needs. This article discusses the opportunities of digitalization to improve sustainability by presenting two use cases from SME.
