The importance of key performance indicators (KPIs) to efficiently control logistics processes is considerably rising. An essential requirement to successfully use KPIs is their comparability and consistency. In this article a review of the situation of KPIs’ standardization is used to derive nine fields of action for improving the standardization of KPIs. The first six fields are addressing the data collection, the data processing as well as the data preparation. Investments in IT and staff are vital to support these goals. On top of that the management’s support and a change in business culture that advocates the benefit of sharing information create the required setting for a standardized reporting.
