In order to cope with the complexity and automation of cyberphysical production systems (CPPS), knowledge-based maintenance (KBM) strategies and models have been identified as a key factor. They are intended to secure and improve machine availability and process stability. Although many companies are willing to invest in these innovations, they lack the certainty of having the necessary competence and capacity. In order to overcome this problem, the authors present a holistic process model for the evaluation and identification of strengths and weaknesses on an operational, tactical and strategic level by applying a multidimensional analytical approach.
