engineering

As a consequence of globalized markets product development and engineering functions increasingly work in globally distributed teams. To overcome challenges of global engineering processes, leading companies employ IT applications for storing knowledge centrally and accessing it locally. Typical IT applications however are not sufficient for engineer-to-order products, i.e. products that are engineered and built to the particular specifications of a customer. This paper explores on the example of a large elevator manufacturer how knowledge-intensive tasks can be coordinated and executed globally, efficiently combining the distinct capabilities of distributed engineering sites.

Competence in building more innovative ships will help the German Maritime Industry guaranteeing its existence under competitive conditions in respect to Asia. The realistic visualisation with Virtual Reality (VR) enables the demonstration of the shipyard’s design competence to the customer in an early stage as well as the discussion of design decisions and their implications between ship yard and supplier. Using the example of shipbuilding, the article shows which changes in the business processes of a company are essential for an efficient use of VR and which add-ons are necessary for a user-oriented ease of operation.

Knowledge as a resource for business value creation became an increased importance during the last years. Industries are mainly influenced, which value creation is basing for the most part on the acquisition, generation and usage of knowledge. Known tools for business process modelling only consider explicit knowledge which is represented in a formal manner. There is no focus on person-related knowledge that is not mainly used for information processing. KMDL allows the modelling and analysis of knowledge intensive business processes like software engineering, mechanical design or technical sales and basing on this the planning of knowledge management systems and their integration into a firm.