decision support systems

Industry 4.0 is a political concept intended to help German manufacturing companies to exploit data potential. Today, maintenance activities are not proactive by current approaches. Decision support systems based on artificial intelligence allow a change here by even foresighted machine maintenance. However, AI’s opaque decision-making process represents a barrier for users, which endangers its effectiveness. Therefore, this article sheds light on both: the technological as well as social factor for the adoption of AI in Industry 4.0.

Guaranteeing the quality of products and processes within supply chains is essential. Nevertheless, quality management is still restricted to production processes while logistics processes are normally not considered. IT infrastructures for exchanging quality data are often missing. Those needs can be addressed by using sensor systems in combination with a cross company exchange of sensor data based on EPCIS. In order to realise this approach, sensor systems, the EPCIS standard, decision support systems and business models need to be further developed.