critical success factors

Key Factors for Successful Supply Chain Management

Key Factors for Successful Supply Chain Management

Sebastian Trojahn, Vanessa Klementzki
Today's business world is characterized by ever-increasing complexity in nearly every dimension. Supply chains can no longer be understood in a linear fashion, but form networks across numerous supply chain participants. Globalization and crises are straining existing structures, calling into question previously set priorities and measures, and demanding new solutions. How must supply chains be structured in this constantly changing environment in order to be successful? This article highlights fields of action for successful supply chain management.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 3 | Pages 48-52 | DOI 10.30844/I40M_22-3_48-52
Management of Service Innovations

Management of Service Innovations

A Medium-sized Corporation on the Way to Service Excellence
Christian Schaller, Daniel Rackensperger, Ralf Reichwald
Innovations are significant corporate challenges - and this is particularly the case with companies offering services. This article offers up to date results of an ongoing research project. It describes in detail a case of the way of a medium-sized company from a producer to service leadership, from the ini-tial situation via central challenges up to the current approach of a corporate university as engine and enabling context for permanent innovating of services.
Industrie Management | Volume 19 | 2003 | Edition 4 | Pages 56-59