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communication diagnosis

Quality and Knowledge-driven Extended Management System (XMS)

Quality and Knowledge-driven Extended Management System (XMS)

Conversion of Theoretical Management Approaches into Operational Reality
Sven K. Mertens, Burç Özen
In the current difficult times there are various management approaches and “Best Practices”, which in many cases have questionable scientific qualities. Organization theories, however, possess the charm, that they describe a comprehensible order frame. The conversion of a theory is nevertheless a venture, because the implementation instruments are usually too weakly pronounced. By the example of the discourse of an Extended Management System with approaches of quality and knowledge management an instrument is presented, which fills the current demands for transformation ability, participation and transparency. The realization of the instrument requires thereby the use of dis-tributed software systems, which are based on one, only recently available object oriented technology. The implementation of an Extended Management System is thereby economically enabled.
Industrie Management | Volume 20 | 2004 | Edition 2 | Pages 66-69
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  • Artificial Intelligence
  • Functions
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