Ambiguity

Abstract. Our understanding of enterprise architecture (EA) is evolving from  EA as a way to align business and information technology to EA as enabler of  organizational innovation and sustainability. This perspective fits the new  realities of today’s global business environment, which can be described through the acronym VUCA (Volatility, Uncertainty, Complexity, and  Ambiguity). In a VUCA world, it is extremely important to create EAs that are  sustainable, i.e. that can last a long time and evolve in response to internal and  external changes. The new VUCA world and the need for sustainable yet agile  EAs create new requirements for EA skills that will be valuable in the future. In  this paper, we present an exploratory conceptual study of VUCA characteristics  and skills in the context of sustainable EA. Our contributions are the new  conceptualization of the skills and of the approaches that enterprise architects  can use to develop these new skills. ...