Quality Planning with Quality Information Systems in SME

The quality of a product can be described with the fulfillment of requirements. Requirements of a product are derived from customer requirements, laws, technical, economic, normative and organizational requirements. To achieve profit for a product all of the requirements have to be specified exactly to calculate the effort and with that the correct prize of the product. This goal can only be achieved if all necessary information is implemented in the product and process specification before the documents are signed. Advanced product quality planning will help to provide the information completely, in time and up to date at the right place. This complex task presumes the implementation of a computer-aided quality information system. The experience of the implementation of a computer-aided information system for a medium sized enterprise will summarize the paper.